2.1 Information You Provide

Account Registration Data: When you create an account, we collect your name, email address, organization name, and password.

Profile Information: You may choose to provide additional information such as your profile picture, phone number, and business details.

Payment Information: If you subscribe to our paid services, payment processing is handled by third-party payment processors. We do not store your credit card information.

Communications: When you contact us or provide feedback, we collect the content of your communications.

2.2 Automatically Collected Information

Device Information: We collect device type, operating system, browser type, and unique device identifiers.

Usage Data: We collect information about how you interact with our Service, including pages visited, features used, time spent, and actions taken.

Location Data: We collect general location information (city/country level) based on your IP address.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity and maintain your session.

3.1 What We Track

Pages visited and navigation patterns

Time spent on each page

Referring/exit pages

Device and browser information

General geographic location

User behavior flows

3.2 How Google Analytics Works

Google Analytics uses cookies to collect information in an anonymous form, including the number of visitors to the Service, where visitors have come from, and which pages they visited.

We have configured Google Analytics to anonymize IP addresses before processing, ensuring your IP address is not fully identifiable.

Google Analytics data is processed under Google's Privacy Policy. We have signed a data processing agreement with Google to ensure appropriate data protection.

3.3 Data Usage

The data collected through Google Analytics is used solely for improving our Service, understanding user preferences, and enhancing user experience.

This data helps us identify popular features, optimize our website design, and make informed decisions about product development.

4.1 Admin Panel Data Collection

Dashboard Interactions: We track which features you use most frequently in the admin panel.

QR Code Analytics: We collect data on QR code scans, including scan counts, locations, and devices used.

User Management Actions: We track user invitation, role assignment, and permission changes.

Content Creation: We track QR code creation, modification, and deletion activities.

Export and Download Actions: We log when you export data or download reports.

4.2 Purpose of Data Collection

Product Improvement: The behavioral data collected helps us understand how users interact with our admin panel, enabling us to identify areas for improvement and develop new features.

Performance Optimization: We analyze usage patterns to optimize system performance and user experience.

Bug Detection: User behavior data helps us identify and resolve issues more effectively.

Feature Development: Understanding how users use the admin panel guides our product roadmap and feature priorities.

4.3 Data Handling

All admin panel data is processed in accordance with this Privacy Policy.

We do not sell or share this data with third parties for marketing purposes.

Data is retained only as long as necessary for the purposes outlined in this policy.

5.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Your data belongs to you, and we will never profit from selling your information.

5.2 Limited Sharing

Service Providers: We share data with trusted service providers who assist us in operating our Service (e.g., cloud hosting, payment processing, analytics). These providers are bound by confidentiality agreements.

Legal Requirements: We may disclose information when required by law or in response to valid requests from law enforcement.

Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction.

5.3 No Third-Party Marketing

We do not share your personal information with third parties for their direct marketing purposes.

We do not provide your email or contact information to advertising networks.

6.1 Security Measures

Encryption: All data transmitted between you and our servers is encrypted using industry-standard TLS encryption.

Access Controls: Access to personal data is restricted to authorized personnel on a need-to-know basis.

Regular Audits: We conduct regular security assessments and vulnerability scans.

Secure Storage: Data is stored in secure data centers with physical and logical access controls.

6.2 Your Responsibilities

You are responsible for maintaining the confidentiality of your account credentials.

Use a strong, unique password for your account.

Report any security incidents or unauthorized access to your account immediately.

7.1 Access and Portability

You may request a copy of the personal data we hold about you.

You may request that your data be provided in a structured, commonly used, machine-readable format.

7.2 Correction and Deletion

You may request correction of inaccurate personal data.

You may request deletion of your personal data, subject to legal retention requirements.

7.3 Opt-Out

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

You may opt out of marketing communications at any time by following the unsubscribe link in emails.